Terms & Conditions

General Terms and Conditions

Thehatcompany.com is a website owned and operated by The Hat Company UK Ltd, registration number 09242917 and registered to the address Unit 7 Loomer Road Newcastle under Lyme Staffordshire ST5 7LB, please note this address is a warehouse and office facility not a retail outlet.

Please read these terms of use carefully before you start to use the site. Use of this website is subject to the following terms and conditions.  If you disagree with any part of these terms and conditions please discontinue use of TheHatCompany.com. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, whether as a registered user or a visitor to the site. Our terms and conditions, including our privacy policy, govern The Hat Company relationship with you in relation to this website. The term ‘The Hat Company’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to a user or viewer of TheHatCompany.com.

All content of this website is for your general use and general information only; furthermore it is subject to change without notice. Please see our Privacy Policy for more detail of our cookies policy and privacy when using our website. Neither The Hat Company nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies and errors. We expressly exclude liability for any such inaccuracies and errors, to the fullest extent which is permitted by law. Your use of this website is entirely at your own risk, for which we are not liable. It shall be your own responsibility to ensure that any products, services, third party links or information which are available through The Hat Company.com meet your requirements. This website contains material which is owned by or licensed by us or our partners, including, but not limited to, the design, layout, look, appearance and graphics. Reproduction of any of the mentioned material is prohibited in accordance with the copyright notice, which forms part of these terms and conditions. All appropriate credit is given to trade marks reproduced in this website. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the current laws of England, Northern Ireland, Scotland and Wales. The information contained in this website, for general use only, is provided by The Hat Company. We endeavour to keep the information up to date and correct. We make no representations or warranties of any kind, express or implied about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever, arising out of, or in connection with, the use of this website. Every effort is made to keep the website up and running smoothly. However, The Hat Company takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. All rights reserved.


To place orders or use some of the features within TheHatCompany.com you may need to register. Registration requires your name, address and email address.  We may also change registration requirements from time to time.

The account password you provide should be unique and kept secure, and you must notify The Hat Company immediately of any breach of security or unauthorised use of your account. We will keep your password safe and will only allow password resets once our security requirements have been met.

If you sign up to our newsletter you will receive information on new arrivals and promotions. You may request to stop receiving our updates at any time, simply select the unsubscribe option from any page within the website or contact us at info@thehatcompany.com

Pricing Policy

Prices shown on the Site are in GBP are inclusive of VAT at the applicable rate.  All transactions will be charged in GBP. If you are a customer whose credit/debit card is not denominated in Sterling the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction. The GBP price of a product displayed on the Site at the time the order is accepted will be honoured, except in cases of patent error.  The price of an item may change at any time during the selling period due to promotions or markdowns.

If you select a shipping destination, where VAT is not applicable then VAT will be removed at checkout.


In order to make purchases at TheHatCompany.com you will be required to provide your correct personal details. This will include but is not limited to: your name, phone number, e-mail address. You will be required to provide valid and correct payment details and you confirm that you are the person referred to in the Billing information provided.

When your order has been placed, you will receive an email acknowledging the details of your order. Acceptance of your order will be confirmed once the order has been dispatched.  This will complete the contract between you and The Hat Company, unless in the meantime you have emailed info@thehatcompany.comto cancel the order.

All orders are subject to availability items in your shopping basket or wish list are not reserved and may be purchased by other customers. We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorisation for payment, that shipping restrictions apply to a particular item, or that the item ordered is out of stock.