We are open – but we are not quite business as usual.
We want to get your hats to you, to give you a little pick me up in these hard times, but we also want to make sure the delivery companies can prioritise their work and deliver essential items. We are therefore only posting out parcels 2-3 times a week.
The Hat Company is a small independent family business, so we were never used to working 9-5, this means we can be flexible and work around our family and health needs and make sure we keep everyone safe. We kindly ask for your patience and understanding in a time when nothing feels normal or familiar.
We aim to ship your parcel out to you within 3 days of your order being placed – we use Royal Mail second class post for all our UK deliveries, which we are currently finding is taking approx 5-7 days.
We will also extend our returns period on any orders placed after 1st March 2020.
We thank you from the bottom of our hearts for supporting us and for your understanding and patience.
Remember you can still look fabulous and stylish wearing your hat doing chores – its not bad luck to wear it inside (that’s umbrellas and we don’t sell them!)
Stay home and stay safe everyone.