Trade for all non-essential product is clearly very trying and with Government advice to Socially Distance and conduct only essential travel The Hat Company have taken the difficult decision to shutdown temporarily, but indefinitely, as of 23rd March 2020.
We are therefore not open to accept any returns at this time.
If you could kindly email: firstname.lastname@example.org with your order details, we will get back to you when our warehouse re-opens to let you know how to send your parcel back to us. Of course, at this time we will waive our standard 30 days return period for any order placed after 21st February 2020. We do kindly ask that all items must be kept in their original condition and tickets not removed, any items returned without the tickets or appear used/worn we will not be able to issue a refund for.