General Terms and Conditions
Thehatcompany.com is a website owned and operated by The Hat Company UK Ltd, registration number 09242917 and registered to the address Unit C4 Fenton Trade Park, Stoke on Trent, Staffordshire, ST4 2TE., please note this address is a warehouse and office facility not a retail outlet.
To place orders or use some of the features within TheHatCompany.com you may need to register. Registration requires your name, address and email address. We may also change registration requirements from time to time.
The account password you provide should be unique and kept secure, and you must notify The Hat Company immediately of any breach of security or unauthorised use of your account. We will keep your password safe and will only allow password resets once our security requirements have been met.
If you sign up to our newsletter you will receive information on new arrivals and promotions. You may request to stop receiving our updates at any time, simply select the unsubscribe option from any page within the website or contact us at firstname.lastname@example.org
Prices shown on the Site are in GBP are inclusive of VAT at the applicable rate. All transactions will be charged in GBP. If you are a customer whose credit/debit card is not denominated in Sterling the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction. The GBP price of a product displayed on the Site at the time the order is accepted will be honoured, except in cases of patent error. The price of an item may change at any time during the selling period due to promotions or markdowns.
If you select a shipping destination, where VAT is not applicable then VAT will be removed at checkout.
In order to make purchases at TheHatCompany.com you will be required to provide your correct personal details. This will include but is not limited to: your name, phone number, e-mail address. You will be required to provide valid and correct payment details and you confirm that you are the person referred to in the Billing information provided.
When your order has been placed, you will receive an email acknowledging the details of your order. Acceptance of your order will be confirmed once the order has been dispatched. This will complete the contract between you and The Hat Company, unless in the meantime you have emailed email@example.com cancel the order.
All orders are subject to availability items in your shopping basket or wish list are not reserved and may be purchased by other customers. We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorisation for payment, that shipping restrictions apply to a particular item, or that the item ordered is out of stock.
At The Hat Company we accept payment through PayPal (you do not need a PayPal account to do this) PayPal accepts all major credit and debit cards. The Hat Company trades worldwide and you can pay with various currencies. If your chosen payment method is successful, payment will be taken immediately and you will receive confirmation of your order and payment via email. If your chosen method of payment is unsuccessful, you will not be charged and we will notify you of the unauthorised payment via e-mail. Please note that even if a payment is not authorised some card issuers may choose to make the amount appear unavailable for a short period of time.